Shipping and Returns
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Processing Time:
Orders are processed within 1-2 business days (excluding weekends and holidays).
Shipping Methods & Rates:
We ship via USPS/UPS. Standard shipping typically takes 3-5 business days.
Domestic vs. International:
As of now products sold through Wild Indigo Esthetics are only shipped within the U.S.
Tracking:
Once your order ships, you’ll receive a confirmation email with tracking information.
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Eligibility:
Unopened and unused products may be returned within 14 days of delivery for a full refund.
Non-Returnable Items:
For hygiene and safety reasons, we cannot accept returns on opened skincare products.
Return Process:
To initiate a return, please fill out the form below.
Refund Timeline:
Refunds will be processed to your original payment method within 3-10 days of receiving your return.
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If your order arrives damaged or incorrect, please contact us within 7 days of receiving your package along with photos, and we’ll be happy to make it right. To begin a return, fill out the form below with your order number, attached images, and our team will guide you through the process.